What we can help with

A digital life is much bigger than social media.

The exact footprint differs for every person. Our work can include identifying and organising relevant services across categories such as:

Email & identity

Email accounts and major identity ecosystems used to access other services.

Photos & cloud files

Cloud photo libraries, storage services, documents and other personal files.

Social & communities

Social profiles, professional networks, forums and community accounts.

Subscriptions

Streaming, software, memberships and recurring online services.

Shopping & marketplaces

Retail accounts, marketplaces and selling platforms.

Websites & domains

Domains, websites, hosting and online projects.

Business services

Relevant online business tools and services where the deceased operated a business.

Gaming & entertainment

Gaming accounts and other digital entertainment services.

Other digital footprints

Usernames, historical profiles and services that do not fit neatly into a category.

Finding an account does not automatically mean we can access its contents. Access, recovery, memorialisation and closure depend on the provider’s rules and the authority/evidence available.